We’ve been genoodling…

Inspiration, Insights, and the Occasional Rant

Stop Saying “Thank You” – Rethinking Thanks

Stop Saying “Thank You” – Rethinking Thanks

"Thank you" - arguably one of the top two most polite expressions in any language. We're taught from toddler-hood to say "thank you" when we're given something (whether we asked for it or not). Thank you for the gift. Thank you for the meal. Thank you for the ride,...

Lead Segmentation Doesn’t Work Like That

Lead Segmentation Doesn’t Work Like That

We talk about lead segmentation a lot. A lot of other people talk about lead segmentation, too, and there's a lot of really bad advice running around out there in the interwebs. There are two ways in which lead segmentation can go horribly wrong. Let's talk about...

WWAD? Lessons from the Amazon Marketing Powerhouse

WWAD? Lessons from the Amazon Marketing Powerhouse

No matter the size of your business, whether you're a marketing team of one or twenty, whether you sell one product or service or hundreds to consumers or businesses, there are lessons to be learned from the Amazon marketing powerhouse. This crystallized for me when I...

Links in Emails – How Many Should I Have?

Links in Emails – How Many Should I Have?

We get asked about links in emails a lot. How many links can I have? How many links are too many links? We want to give people lots of choices to click on, right? Well, maybe that's not the right answer. Let me explain. You Want the Click First of all, we coach people...

Attract Leads Who are Perfect For You

Attract Leads Who are Perfect For You

Why Traffic Alone Won't Bring You Perfect-Fit Leads What do you do when you want to attract leads who are perfect for you or your business? Leads who could become your customers? And not just any customers, but the kind of customers you really want to have? You know,...

What’s Wrong with That Website?

What’s Wrong with That Website?

Is Your Website Working for You? What is your website doing for you? Is it allowing you to capture and engage your perfect potential customers? Are you attracting site visitors who are just beginning their buyers' journey and giving them a way to engage with you? If...

Emails Aren’t Delivered; People Are Not Engaged

Emails Aren’t Delivered; People Are Not Engaged

"We don't think our emails are getting delivered." It's a complaint we hear all too often, usually right out of the gate when we're being asked to take a look at an organization's email strategy. The first "take a look" call always starts with a lot of questions,...

Can You Email Your Way Out of a Sales Slump?

Can You Email Your Way Out of a Sales Slump?

Why "Buy Now" Emails Won't Solve Your Sales Problem It's a fact: no one can make someone do something they aren't ready to do. Just like you can't make someone wash a car, even if it is filthy, if they're not ready to do it. Emails can't make someone buy whatever...