Are You Pouring Your Thoughts into Emails?

By Margaret Johnson

In category:

Stop Pouring Your Best Ideas Into Emails No One Will Read

Have you ever received an email that reads like a story? The author’s whole idea – start to finish – all inside one lengthy email of many paragraphs and lots of words? I’m betting you have. I get at least one a day that looks like this – what I call “massive missives” – delivered straight to my inbox.

Or – let’s be frank here – have you written emails like that?

I’ve talked to people who can’t handle the idea of writing a blog post, but they’ll send out an 800 word email sharing an entire story or thought process with no qualms at all.

But guess what? Emails like that are not a good marketing practice. In fact, doing this could actually hurt your marketing efforts. Understanding the difference between personal vs performing emails is the first step toward fixing that.

When you spend valuable time crafting a meaningful, value-laden piece of content, it’s basically wasted when you send all of that content inside an email.

5 Reasons Long Emails Hurt Your Email Marketing Strategy

Emails are not on the web.

Content in an email can’t be indexed by the internet search engines (Google, Bing) – so your valuable content won’t ever be found by people, even if they are looking for EXACTLY what you said. Your content is sitting in inboxes – not on the web. It’s not find-able. So ONLY the people on your email list get to benefit from it – if they even read it.

Long Emails Get Skimmed, Ignored, or Sent to Spam

Frankly, long emails often don’t get read. Maybe they are skimmed through. If something is of interest, perhaps the recipient will make a mental note to return and read it later. Then 100 other emails arrive, and your valuable email drops out of sight – and out of mind.

And the more people DON’T read your emails, the more likely they are to migrate out of the inbox and into the spam folder. Check your spam folder right now. Are there emails in there that are NOT spam? Every time I check mine, I find goodies that I have missed – all because I don’t usually open those emails.

Without Clicks, You Lose Visibility Into Reader Interest

When you put an entire story into an email, why would a recipient click through your email? If you’re depending on “set an appointment” – a classic bottom-of-the-funnel tactic, you might get a couple of clicks if you have recipients who are ready to take the next step. But you WON’T get the click you really want – so you will know the recipients who are actually interested in the topic you’ve discussed in the email.

No Click Data Means You Cannot Segment Your Email List

Without that click to read the rest of the content, you cannot track the interests of your leads. Without tracking interests, you cannot segment your list effectively. And without segmentation, you’re stuck in the land of sending the same email to everyone all the time – hoping for a result you can measure (an appointment or a purchase).

The fix? Use behavioral triggers instead of static autoresponders so your follow-up reflects what each person actually clicked and cared about. Learning how to segment your email list effectively is the next step that turns this data into real marketing results. Yikes! I cannot say this enough: the money is in the click.

Why Open Rates Are a Misleading Measure of Email Engagement

Open rates are not any measure of engagement. Just because someone opened your email does not mean they actually read your email. It ONLY means that they opened the email and their email system downloaded the pictures in the email. While open rate is a metric to watch, it is not a meaningful metric in terms of gauging interest in your topic. (Which means that tracking open rates of long emails won’t give you any meaningful insights into the actual interests of the people on your list.)

How to Turn Long Emails Into a Smarter Content Marketing Strategy

Turn Your Long Emails Into Blog Posts

When you create a blog post on your website, it gets indexed by the search engines. Depending on the topic, it could become very popular – or not. Either way, set up a keyword or key phrase for the post, and make sure your snippet (I’m using Yoast SEO terms here) gives the general idea of your topic (and uses your keyword or key phrase).

When you write a blog post, it is find-able by the search engines. You can re-use it. You can refer back to it in other blog posts. You can use it to drive engagement. Don’t like the idea of writing a blog? Having a solid customer-focused content strategy makes the process much more manageable and effective. This approach requires understanding how information and execution to scale your business work together to create sustainable growth. Grit your teeth and do it anyway. Use your blog posts in your social media – engaging with your followers AND attracting new people into your list.

If you’ve got a pile of long emails sitting in your email marketing system that you have sent in the past, pull them out and make them into blog posts. That’s an easy way to start.

Keep your emails short – with a click

Emails that can be read quickly are more likely to actually BE read. Try keeping your emails to around 150 words. Start with effective email headlines that grab attention and clearly indicate what readers will find when they click through. Talk about your blog post and give the reader a clickable link to read the entire post. If someone clicks a link, you know they read the email and that they are interested in the topic. You are now collecting good data about each person on your list.

Track the clicks to segment your list

If you’ve written a blog post about… say, sustainable gardening, and someone clicks the link in your email to read the post, what have you learned? BING-BING-BING – you’ve learned that that particular reader is interested in the topic of sustainable gardening. What can you do with that knowledge?

Let’s say your next blog post is about tomato varietals (because gardening). When people click on the link in the email, you learn that they’re interested in tomato planting. Interesting, right? And the cool part is that the tomato-clickers might not be the same people as the sustainable-gardening-clickers.

You are segmenting your list, right there. Do you sell a composting system? The people interested in sustainable gardening might be interested in that. Do you sell heirloom tomato seeds? The people interested in tomato varietals might like to know that.

When you provide valuable content – AND you can track the clicks and what people deliberately choose to read – you get ideas for MORE content – and ideas for what products or services to offer to whom.

How Relevant Emails Keep You Out of the Spam Folder for Good

And you get to be RELEVANT to your leads’ interests – which will keep your (shorter, clickable) emails in the inbox, driving engagement for you and your brand.

Start Using Your Blog and Email Together Today

More of that “forever funnel” we keep talking about. 🙂 Ready to put this into practice? Here are tactical email-blog integration methods that show you exactly how to make your blog and email work together.

More of that “forever funnel” we keep talking about. 🙂

Frequently Asked Questions

Why are long emails bad for your email marketing strategy?

Content in an email can't be indexed by the internet search engines (Google, Bing) - so your valuable content won't ever be found by people, even if they are looking for EXACTLY what you said. Long emails often don't get read. Maybe they are skimmed through. And the more people DON'T read your emails, the more likely they are to migrate out of the inbox and into the spam folder.

Why do clicks matter more than open rates in email marketing?

Open rates are not any measure of engagement. Just because someone opened your email does not mean they actually read your email. It ONLY means that they opened the email and their email system downloaded the pictures in the email. The money is in the click.

How can I use email clicks to segment my email list?

If you've written a blog post about... say, sustainable gardening, and someone clicks the link in your email to read the post, you've learned that that particular reader is interested in the topic of sustainable gardening. Without that click to read the rest of the content, you cannot track the interests of your leads. Without tracking interests, you cannot segment your list effectively.

How should I convert my long emails into a better content marketing strategy?

When you create a blog post on your website, it gets indexed by the search engines. Talk about your blog post and give the reader a clickable link to read the entire post. Try keeping your emails to around 150 words. If someone clicks a link, you know they read the email and that they are interested in the topic.

How do shorter, relevant emails help keep you out of the spam folder?

You get to be RELEVANT to your leads' interests - which will keep your (shorter, clickable) emails in the inbox, driving engagement for you and your brand. And the more people DON'T read your emails, the more likely they are to migrate out of the inbox and into the spam folder.

Written by: — Marketing Strategist

Margaret Johnson is a strategic thinker with a knack for getting to the root of challenges and helping to solve them. Devoted to providing education, knowledge, and ideas that help organizations thrive, she works with both entrepreneurs, small, and midsized to drive revenue through effective sales and marketing, lead generation and nurturing programs, content creation, and strategic planning – and, in one example, has used her proven techniques to help an IT services organization grow from four million in revenue to nearly 16 million in revenue. A proponent of “Engagement Marketing,” she believes that the best way to reach potential new customers is through speaking their language, solving their problems, and confronting their issues. An award-winning marketer, Margaret is also an effective and accomplished writer, speaker, presenter, coach, mentor, and collaborator.