We’ve been genoodling…

Inspiration, Insights, and the Occasional Rant

Engagement & Personalization FAIL – Case Study

Engagement & Personalization FAIL – Case Study

Ignoring this one thing tells the people on your list all they need to know about how much you care about them. A Real-Life Email Marketing Fail (That Started So Well) This company came SOOOO close to a great implementation... I still cannot believe that marketers...

The Marketer’s Dilemma – How Many Choices?

The Marketer’s Dilemma – How Many Choices?

Most marketers understand, at this point, that sending the same messages to everyone on your list all the time is not really helping. We all know that trying to be all things to all people results in being nothing to anyone. Being generic doesn't work. The key is...

Email Delivery Is More Than Avoiding Spam Words

Email Delivery Is More Than Avoiding Spam Words

It’s interesting to manage an email marketing software company - where our customers create and send email campaigns on a regular basis – and then watching and exploring how our team works with the spam messages that return from certain campaigns. There is a lot to...

The Freebie Fandango – To Do or Not To Do?

The Freebie Fandango – To Do or Not To Do?

That IS the question. The conventional wisdom in the marketing world is that you need free stuff, typically documents like white papers, quick start guides, cheat sheets, etc., in order to attract people into your list. You must provide value for which they will...

Making Your Voice Heard in a Noisy Market

Making Your Voice Heard in a Noisy Market

How to Be Heard When Everyone Sounds the Same It's hard to be heard when everyone in your market is saying basically the same thing. It's hard to stand out in any meaningful way from your competitors if everyone is offering the same benefits or the same product for...

Good and Bad Powers of Buttons

Good and Bad Powers of Buttons

Your Button Text Might Be Costing You Clicks How's that "Submit" button working for you? Or the ever-popular "Learn More" button? How about "Click Here"? Or "Download Now"? Yes, it's time to think about the buttons. How Button Text Psychology Affects Click-Through...

Standing Out In a Sea of Sobering Email Statistics

Standing Out In a Sea of Sobering Email Statistics

The current email statistics are staggering. Stunning. Sobering. Like this one: by this time next year, Statista predicts that over 347 billion emails will be sent and received PER DAY. Wow! The average person received around 121 emails per day in 2019. That number is...